Pay Only Flat Fee of $6.95 For Using eFax Account for 3 Months

This is helpful especially if you are running a short term project, hunting job, or doing anything in which you require a Fax number that you need to send or receive. For this problem what’s better solution than eFax?

For those of you who are unfamiliar with eFax, it lets you send and receive paperless Fax using your computer (via e-mails and attachments) which is traditionally sent and received by using Fax Machine that runs on paper. This surely isn’t much of a commodity now a days especially since the technology has progressed tremendously.

Ok, lets be clear that, the technique which I’m going to share with you might work in your case but isn’t guaranteed due to the involvement of human factor in the form of Customer Representitive. I’m going to tell you what you must do to make it work like in my case.

First of all eFax lets you sign-up for 1 month free trail easily by only giving your credit card number (which won’t be charged until the beginning of billing cycle if you willingly keep your account open or if you forget to cancel it). BTW most of the authentic trial schemes found on the Internet work in similar fashion. If you step ahead to one more day than your trial termination date then it’ll charge your account with whopping $16.95/Mo subscription fee + $10 one time setup fee. One way to avoid this is REMEMBERING to cancel your account before trial period is over. Or if you aren’t done using your fax number and hope to continue using the same number for some time in the future (say for additional month or two) then you can try doing what worked in my case. If you don’t care about having the same number then you can cancel the previous account by the end of trial period and sign up for new one freely by using different e-mail address and credit card.

In the end of trial period you can go online to their site and go to Chat with customer representative feature. This is the only way you can cancel your eFax account, i.e. by chatting with the customer rep (availability is 24/7).
(Link to the chat page is https://www.efax.com/en/efax/twa/page/chat . This could also be found by following the link http://www.eFax.com/cancel)

This is what you must do after that:
- Talk to the representative in a friendly manner and tell him/her that you wish to cancel your account. You may try this trick even if you do not wish to cancel to give benefit of doubt.
- They may ask you for the reason you want to cancel your account – tell them that it is too costly for you to continue using this account.
- At this point they will make an offer that you could continue using your same number for as less as $6.95 that’ll be valid for entire 90 days period from the day you signed up to eFax. So roughly calculating you’ll still have 60 more days before your account is charged fully.
During this time you can use as much as 30 Pages/Month for sending efax and 130 Pages/Month for receiving faxes without additional charge. If you exceed these limits then you’ll be charged additionally based on how much extra you’ve sent and received.
Note: that the starting day of the offer is the day you signed up for the account – and you’ve already used first 30 days.
- You may want to verify that there’s no more additional charge they are taking from you besides what’s stated just to be on the safe side.

The technique presented in this article is valid as long as the company has the similar backup subscription plan to retain their customer. Or it might also depend on the mood or the reaction of the customer service representative. So be patient and try to be friendly to them – it’ll pay off.

If they didn’t give you an offer instantaneously then you might want to ask them if they have any discounted plan – after all you told them that you’re leaving because it was too costly, right? It tells them that you’ll stay if you are given a discount. By convincing and making you to stay, even at half the price of other regular customers, they are still gaining positive rating. So give them a chance to make a best offer to do that. You’ll never know what’s in the bag for you unless you become patient. I’ve listened to many such cases like these from my friends which have convinced them to continue taking the service from the same company they would otherwise have quit due to the high service charge.

So next time you are in the end of the service contract period you know what to do, Right?